Client Stories by Gerent

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Always on top of things, engaging and happy to partner with us on solutions.

Took the time to understand our needs.

Listened well, shaped the targets to match our objectives.

It was a joy to work with the team.

Implementation done on time and under budget.

Very professional with attention to detail; pleasure to work with.

As the NJEA positions itself to better organize and engage our membership around the values, interests, and needs that matter most to them, our partnership with Gerent is essential to our work. This collaboration will take our membership systems far beyond our current capacity of billing and tracking simple engagement points to being able to see a richer, more authentic, data-driven view of who our members are and how we can improve our member-centric organization.

Gerent worked with us when we had a ton of data constraints— and let us work through them while we paused the implementation.

Gerent takes the time to understand what you're trying to solve for, actively engages in formulating solution options, and offers well considered recommendations on the best path forward.

Gerent’s team of seasoned functional practitioners worked with us to analyze and understand the business requirements and integrations needed to support our desired model. They helped us efficiently and expertly deploy Sales and Service Cloud and Mulesoft [...] We could not have launched Salesforce without their consulting help.

Manufacturer - Automotive (Dealership Group)

A fleet dealer deploys a unified sales process within Sales Cloud and integrates its org with a manufacturer's DMS.

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TNTX

TNTX used Sales Cloud to create a shared repository for customer data and institutional knowledge.

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Workforce Mobility Provider - Consumer Business Services

A workforce mobility provider replaces its 1980's-era legacy system with a custom Salesforce platform.

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Property Leasing & Management Firm - Real Estate

A real estate investment firm executes strategic improvements to its Sales Cloud org.

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Diakonia

Diakonia's in-house recruiting team stands up new candidate-tracking functionality within Sales Cloud.

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Top Echelon

Top Echelon streamlines lead intake, assignment, and management with Sales Cloud.

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Distributor - Distribution (Electrical)

An electrical distributor uses automation and analytics to drive marketing and sales efficiency.

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Distributor - Distribution

A manufacturer tracks its entire customer lifecyle within Sales Cloud.

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Electrical Distributor - Distribution

An electric distributor institutes a streamlined opportunity management and realizes productivity enhancements with Manufacturing Cloud.

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Barrett Distribution

Barrett cements Slack as its primary collaboration platform and takes full advantage of purpose-built automations.

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NJEA

Gerent and NJEA launch the OneNJEA: a multiphase initiative designed to transform the association's operations and provide the services & support its constituents need to excel in their work.

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Steinbach Credit Union

Gerent helps a credit union distill more ROI and practical value out of a prior Financial Services Cloud implementation.

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Manufacturer & Distribution - Manufacturing (Specialty Chemicals)

A chemical manufacturer consolidates its sales/service processes after an acquisition.

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Manufacturer - Manufacturing

A producer of agricultural products improves and scales its S&OP processes with Manufacturing Cloud.

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Manufacturer - Manufacturing (Specialty Chemicals)

A long-time Salesforce customer reconfigures its org to support refined sales and R&D processes.

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Manufacturer - Manufacturing (Construction Materials)

A materials manufacturer establishes a unified sales and marketing platform.

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Manufacturer - Manufacturing

A manufacturer enables its team to improve lead management and deliver exceptional service.

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Supply Chain Inteligence Provider - Manufacturing(Freight Intel)

A FreightIntel business uses CPQ to generate multiple complex quotes for clients.

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Manufacturer - Manufacturing

A manufacturer migrates its sales activities onto Sales Cloud.

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Manufacturer - Manufacturing

A manufacturer establishes a consolidated sales process within Manufacturing Cloud.

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Manufacturer - Manufacturing

A manufacturer standardizes its sales process, improve lead tracking, and elevate customer service.

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Methods Machine Tools - Manufacturing (Production Parts)

A manufacturer establishes a better pricing process and transaction experience with Sales Cloud.

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Manufacturer - Manufacturing (Specialty Chemicals)

A specialty chemicals producer consolidates ~2,000 (duplicate-rich) accounts into ~700 single accounts.

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Manufacturer - Manufacturing (Construction Materials)

A materials producer reimagines and accelerates its warranty application process with Salesforce.

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Distributor - Distribution

A distributor's sales and marketing departments achieve a holistic view into customer accounts.

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Energy Provider - Utilities (Electric)

Gerent develops a minimally-customized E&U Cloud proof-of-concept for an energy distributor.

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Energy Provider - Utilities (Electric)

A utilities company uses Service Cloud to facilitate timely and effective debt collection.

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Manufacturer - Manufacturing (Custom Extruding)

A packaging manufacturer launches a new custom-quoting process with CPQ.

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Manufacturer - Manufacturing

A manufacturer implements a new case management process with Sales Cloud.

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Manufacturer - Manufacturing

A manufacturer adopts Salesforce in preparation for a global expansion.

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Manufacturing Company - Manufacturing

A manufacturer stands up a self-service portal to facilitate better collaboration with distributors.

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Manufacturer - Manufacturing

A manufacturer enhances its opportunity and partner relationship management capabilities via a 2-week Quick Start.

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Manufacturer - Manufacturing

A manufacturer achieves a real-time view into its orders-in-progress with MuleSoft.

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Manufacturer - Manufacturing (Consumer Goods)

Gerent delivers a roadmap detailing "quick wins" that would drive immediate value for a manufacturer.

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Manufacturer - Manufacturing

A manufacturer uses Sales Cloud gain real-time visibility into its sales efforts, deals, and regional opportunities.

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Manufacturer - Manufacturing

A manufacturer builds the infrastructure necessary to support its partnership with a 3PL partner.

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Manufacturer - Manufacturing (Mounting & Docking Solutions)

A manufacturer uses Experience Cloud to create a best-in-class experience for its distributors and contractors.

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Distributor - Distribution (Electrical)

An electrical distributor consolidates its tech stack and defines a harmonized opportunity process after a merger.

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Manufacturer - Manufacturing

A manufacturer leverages Sales Cloud to drive collaboration across business units and identify white space opportunities.

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Manufacturer - Manufacturing

Gerent helps a manufacturer strategize a multi-part Sales and Service Cloud implementation.

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Manufacturer - Manufacturing

A manufacturer uses Sales Cloud gain visibility into project pursuits and report on opportunities without inflating pipeline.

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Manufacturer - Manufacturing

A manufacturer redefines and deploys new customer care processes within Service Cloud.

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Manufacturer - Manufacturing

A manufacturer uses Experience Cloud to give external sales reps visibility into customer account, inventory, and order data.

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Manufacturer - Manufacturing (Specialty Chemicals)

A specialty chemicals manufacturer improves lead tracking and builds a central platform for documentation requests.

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Dunmore

Dunmore designs and debuts a holistic sales process within Sales Cloud.

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Victaulic

Victaulic refines key business processes and improves S&OP workflows with Manufacturing Cloud.

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Novolex

A packaging manufacturer consolidates its data and creates a single source of truth across its acquisitions.

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Solugen (Phase 0)

Solugen defines a future-state business process to ensure efficient sales operations and accurate forecasting.

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Solugen (Phase 1)

Gerent worked with Solugen to harmonized sales process that would facilitate lead cultivation, relationship management, pricing, sampling, and reporting.

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Manufacturing Business - Manufacturing (Plastics)

Gerent enables a manufacturer to update its Salesforce instance to ensure scalable functionality and improve user experiences.

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Care Australia (Phase 1)

Gerent helps Care Australia build a custom payment management system ahead of the fundraising peak season.

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Nonprofit (Veteran Services)

GallantFew undergoes an Experience Cloud implementation after receiving a $10k grant from Gerent's Nonprofit Giveaway initiative.

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Care Australia (Phase 2)

Gerent ANZ helped CARE deploy a best-in-class microfinance platform to facilitate lending between beneficiaries, donors, and FSP partners.

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Manufacturer/Retailer - Retail Consumer Goods

A manufacturer achieves unprecedented oversight of external sales team activities.

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Cruise Provider - Travel, Tourism & Entretaiment

A cruise provider builds a user-friendly portal for travel agents.

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Luxury Cruise Provider - Travel, Tourism & Entretainment

Gerent's Cruise Accelerator helps a luxury travel provider deliver best-in-class experiences.

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Travel Agency - Travel, Tourism & Entretainment

A travel company uses MuleSoft to streamline operations and decrease manual data entry.

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Cruise & Vacation Desk

Gerent and Cruise & Vacation Desk debut the Cruise Accelerator: a Salesforce solution designed to enable travel agents and agencies.

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Cruise Line Company - Travel, Tourism & Hospitality

A major cruise line empowers its sales, service, and casino management teams by trading its legacy CRM for Salesforce.

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Insurance Brokerage - Insurance (MGA/U)

One of the world's largest brokerage builds a scalable Salesforce foundation to facilitate a period of hypergrowth.

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IPSY

A beauty product subscription service establishes a central hub and process for new product submission.

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Kitsap Credit Union

Gerent helps Kitsap CU build out an efficient contact center within Financial Services Cloud.

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C&N Bank

Gerent worked with C&N to design and implement a customer-friendly account-opening solution.

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