Manufacturing Practice

Deliver the seamless, supportive, and well-informed experiences your consumers expect in every business transaction and service engagement.
manufacturing facility

We’re a Salesforce Summit Partner helping manufacturers leverage the power of Salesforce to overcome functional silos and engage in fully-contextualized, data-driven interactions that delight their customers. Our expertise spans the whole of Salesforce’s comprehensive product library — from Manufacturing Cloud for Sales & Service to Commerce Cloud, Marketing Cloud, Revenue Cloud, and more.

Who We Work With

manufacturing

(OEM) Construction
Machinery/Heavy Truck

special chimicals

Specialty
Chemicals

building products

Construction Materials/
Building Products

packaging

Containers
and Packaging

industrial machinery

(OEM) Industrial Machinery

parts production

Parts
Production

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We Know That

hand with money

Your position in the supply chain affects the relationship you have with the end consumer.

bag of money

Whether you make catalog, custom-engineered, or configurable products affects your pricing, quotation, and demand forecasting processes.

settings

Who services your products, whether it be your own organization, a service center, or a subcontractor, often influences your team’s ability to ensure customers’ experiences are on-par with your standards.

thunder

Your products’ repairability
has a major impact on the aftermarket’s workflows
and needs.

visibility user

Your selling motion (e.g., direct, indirect, or a combination of the two) affects your visibility — and your need for visibility — into deal progression.

hand with money

How you make money —
through subscriptions from service contracts, software, warranties, one-time purchases, or ongoing recurring revenue — affects how your organization operates.

What We Do

We design, develop, and deploy value-add Salesforce Manufacturing solutions that help organizations like yours.

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Set an affordable and flexible foundation for change

We offer pre-configured, flexible Salesforce Accelerators so our clients can accelerate time-to-value with Salesforce and establish their foundational architecture without extensive (and expensive) configuration work or customizations.

cloud

Provide a Salesforce solution that meets your needs

Our Salesforce consultants will mold your solution — and, in some cases, model business processes within Salesforce — to suit your organization’s unique team and operational needs.

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Design an implementation plan tailored to your organization’s needs

We offer tactical implementations of various sizes and scopes so your organization can set its own pace for transformation and achieve “nemawashi” (e.g., sowing the seeds for change).

hand and a computer

Leverage change management best practices to optimize project outcomes

We offer change management and training services to ensure that projects are successful and user adoption isn’t an afterthought.

We’ve also developed a variety of solutions for common manufacturing challenges, including:

  • Achieving account insights for “land and expand”
  • Fielding custom product inquiries
  • Managing sales incentives
  • Addressing channel engagement and performance evaluation
  • Creating and maintaining customer-specific pricing
  • Quoting between one or more parties
  • Streamlining customer care
  • Forecasting sales for new and existing businesses
  • Managing marketing and campaign attribution against deal pursuits
  • Transitioning to e-commerce for self-service
  • Establishing customer and partner self-service portals
  • Directing field installation and repair
  • Coordinating samples and loaners

Have an issue that isn’t listed here? We’ll tackle your unique challenges head-on and construct a Salesforce implementation that fits like a glove.

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Why Choose Us?

Our team consists of Salesforce and manufacturing industry veterans, all of whom have extensive experience in digital solutions and operational problem-solving.

We’ll take the time to understand your unique business

We’ll build you a sustainable and scalable solution

We’ll collaborate with you every step of the way

Meet Our Experts

Anandhi Narayanan

Anandhi Narayanan

Business Transformation & Strategy Leader

Anandhi Narayanan has 17 years of experience in manufacturing, both in the business and in IT. For the past 4 years, as a consultant, she has been leading cross-cloud implementations, driving strategy and thought leadership for supply chain organizations in the Salesforce ecosystem.

Connect on LinkedIn
Ryan Bjorgaard

Ryan Bjorgaard

Industries Product Leader, Manufacturing & Distribution, Automotive, Energy

Ryan Bjorgaard is a veteran solution architect who specializes in helping organizations achieve more with Salesforce. Bjorgaard excels in developing secure, scalable Salesforce solutions that are easy for end-users to learn and adopt. To date, Ryan has worked on enterprise and multi-cloud projects for organizations in the retail, technology, higher education, logistics, and manufacturing industries.

Connect on LinkedIn

Our Point of View

Infographic

Unpacking Manufacturing Priorities for 2023

Blog

Salesforce Manufacturing Cloud: Everything You Need to Know

Podcast

Episode 23: Building a Better Pricing Process Through Salesforce Automation

Upcoming Events

We are always hosting events for manufacturing, automotive, and energy organizations, whether an industry conference, a Salesforce conference, or other customer gatherings.

Check out where we’re
going to be next!

View Events

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