We specialize in creating efficient omnichannel distribution networks, hybrid shopping models, and digital experiences that will delight and excite your consumers.
Our capabilities encompass Salesforce’s full offerings library —from Consumer Goods Cloud for Sales & Service to Commerce Cloud, Marketing Cloud, Revenue Cloud, Loyalty Cloud, CPQ, Billing, and more. As creative solutioning consultants, we can also leverage our knowledge of integration solutions such as MuleSoft to link your Salesforce platform, legacy tech, and disconnected tools into a cohesive and intuitive whole.
We’re on a mission to help brands create impactful digital experiences that demonstrate a genuine understanding of their customer communities. Our team develops enriched, high-value solutions by drawing practical knowledge and inspiration from relevant industries such as Manufacturing, Distribution, Financial Services, Transportation, and Tourism.
Rosa Campagna is a seasoned account executive with a deep understanding of the retail consumer goods sector and several years’ experience in the Salesforce ecosystem. As a charismatic sales leader, Rosa excels in forging connections with prospects and developing a quick, keen understanding of their concerns, goals, and needs. Her extensive skill set includes sales, account management, digital strategy-setting, media relations, event management, and more.
Chris Stefanazzi is a veteran sales leader with over 17 years of experience in technology sales. For the past seven, he served as a strategic account executive at Salesforce, where he specialized in building productive relationships with enterprise-level customers in the manufacturing, automotive, distribution, and energy industries. Chris excels in connecting customers to the Salesforce solution(s) they need to accelerate channel management, deliver intelligent and connected field service, streamline parts distribution, and facilitate full-lifecycle marketing.
Anandhi Narayanan has 17 years of experience in manufacturing both in the business and in IT. For the past four, she has been leading cross-cloud implementations as a consultant, driving strategy and thought leadership for supply chain organizations in the Salesforce ecosystem.
Dennis Warner is brand, marketing, and digital experience leader with 20+ years of experience in building up B2C and B2B brands. As an industry veteran, Dennis has a demonstrated talent for identifying growth opportunities, creating strategic plans with data-driven insights, driving product development and delivering financial results. He specializes in brand management, performance/growth marketing, product innovation, digital customer experience, demand generation, account-based marketing and P&L management, among others.
Tamara Parisio is an accomplished marketing professional who has cultivated marketing, advertising, and brand development expertise. With collaborative experience across diverse industries (luxury, health & beauty, wellness, automotive aftermarket, technology, banking, financial, etc.), Tamara developed a robust skill set encompassing strategic planning, product development, sales promotion, event orchestration, digital and traditional media, multi-platform creative, and more. She brings a wealth of knowledge and a history of innovative solutions to achieve business goals.
Liam Huston is a commerce expert who has dedicated 20+ years of his career to empowering clients in the ecommerce/B2B ecosystem. As a consultant, Liam specializes in Salesforce B2B Commerce and Salesforce Commerce Cloud, and helps his customers tailor the solutions to suit their unique needs and goals. For Liam, the customer’s success is the ultimate project requirement — and to that end, he makes a point to help his clients bring complex systems into discrete pieces so they are better able to explore potential optimizations and improvements.
Julia Cole is a digital experience strategist with deep knowledge of UX design. Over the course of her decade-plus career, Julia has honed her ability to take competing needs and wants (e.g., budget, technical constraints, existing architecture, etc.) into consideration whilst advocating for the best possible customer experience. As a strategist, she excels in creating meaningful experiences that resonate with customers while also aligning to her clients’ stated business goals. Her diverse skill set further includes UX-relevant competencies such as design, content strategy, branding, and copywriting.
Hardware retailers need a digital boost. In recent years, it’s become clear that businesses in the space can’t meet modern business demands if constrained by limited online functionality and data silos. The hardware retail industry needs modern-day tools to succeed — and without fully embracing digital transformation, retailers may struggle to address customer needs, combat supply chain issues, or attract a digitally-savvy, experientially-attuned customer base.
In this white paper, Gerent addresses how hardware retailers can better meet the demands of a modern market by expanding their digital presence and centralizing their data.
There isn’t just one way to shop anymore – which presents a unique challenge for retailers. After all, how do you build a buying experience that offers the same level of personal care for a customer, regardless of whether they’re shopping in-store, online, or via an app? That’s where Salesforce comes in: by leveraging Salesforce’s data-driven capabilities, backed by the power of AI, retailers can overhaul every aspect of the order management experience, from buying to fulfillment to returns. The end result? Deeper relationships with customers, greater wallet share, and a true competitive advantage.
September 26, 2023
We are always hosting events for RCG professionals, whether an industry conference, a Salesforce conference, or other customer gatherings.
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