Gerent Resources

Dive into our white papers, blog articles, podcast episodes, and events to stay abreast of news, hot topics, and trends across the Manufacturing, Financial Services, Education, Healthcare & Life Sciences, and Travel, Tourism & Entertainment industries.


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Popular Topics

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Financial Services

Healthcare & Life Sciences



Retail & Consumer Goods


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White Papers

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Female banking professional

Debunking Five Leading Misconceptions About Bank Transformation

August 17, 2023

Female worker

Manufacturers Can Leverage Salesforce to Empower Knowledge Workers and Drive Innovation

May 24, 2023

Man on tablet in a factory

The Next Generation of Industrial Innovation: Empowering Knowledge Workers in Manufacturing

March 20, 2023

Woman on the phone with her insurance provider after having an accident

Close Claims Faster and More Accurately With Salesforce’s Data and Automation Tools

January 30, 2023


Transform Transaction into Collaboration: Actionalizing Superhuman Service in Distribution

December 21, 2022

Man looking over his laptop

Strategic KPIs: An Insurer's Key to Omnichannel Efficiency, Growth, and Profitability

November 15, 2022

Two people discussing in front of a laptop

Transformed Insurers Achieve More by Applying an Omnichannel Approach

November 9, 2022

Two people discussing in front of a laptop

Digital Claims Provide Satisfying Experiences and Deliver High ROI

November 3, 2022

Biochemist in a lab

A Four-Step Playbook for Streamlining Production and Managing Opportunities in Specialty Chemicals

November 3, 2022

Doctor discussing with their patient

Health Cloud Facilitates Seamless Care Coordination for High-Risk Patients

November 2, 2022

Two biochemists in a lab

Specialty Chemicals Manufacturers Can Recoup Investor ROI via Automated Process Flows

October 28, 2022

Interior of a warehouse

Providing Personalized Service at Scale: The Role of Tech in Distribution

October 26, 2022

Woman in lab coat discussing with patient

Maximize Value-Based Care Savings via Better Data Management & Process Orchestration

October 24, 2022

Woman in lab coat peering over desk

In Specialty Chemicals, Low-Quality Technological Frameworks Reduce Faith in Product Development

October 19, 2022

Stethoscope laying on doctor's desk

Reimagining Medicare Advantage: The Value-Based Care Challenge (and Opportunity)

September 22, 2022

man and women sitting at a table together, women is looking at and typing on a laptop computer

Executing Omnichannel: A Four-Step Playbook for Insurers

September 19, 2022

Women with headphone and microphone working on a computer

Amid Fintech Disruption, Conventional Banks Turn to Service as a Differentiator

September 12, 2022

person holding a bank card in one hand and a cellphone in the other hand

Digital Contact Centers Facilitate Exceptional Experiences in Financial Services

August 22, 2022

bundles of stacked metal construction posts

Elevate Manufacturing Sales with Process Automation and Opportunity Tracking: A Four-Step Guide

August 9, 2022

light brown packaging materials stacked from the floor to the ceiling

How to Streamline Sales and Achieve Transformational Pipeline Transparency with Manufacturing Cloud

August 9, 2022

purple, blue, pink, and yellow shipping containers up close

Facilitating Timely Repricing with Salesforce: A Packaging Manufacturers’ Guide

August 1, 2022

metal manufacturing assembly line machine

Eliminate Sales Silos and Empower Reps with Centralized Customer Data

August 1, 2022

hardware retailer lumber stacked on a shelf

A Hardware Retailer's Guide to Operationalizing a Digitalized Business Model

July 27, 2022

A modern lecture hall with floor to ceiling windows and red and white chairs

A New Chapter: Reintroducing Post-Graduates to the Educational Ecosystem

July 26, 2022

Packages of manufactured goods stored in brown boxes in a warehouse

Achieve Pipeline Visibility and Prevent Revenue Leaks with Digitalized Repricing

July 8, 2022

orange, red, and yellow tomatoes wrapped in plastic

In a Volatile Market, Materials Manufacturers Face New Supply Chain and Sales Challenges

June 15, 2022

A large, long cargo boat filled with red and purple shipping containers, in the ocean with dark blue water around it

Automate Accurate, Just-in-Time Repricing with Salesforce

May 31, 2022


Break Free of Outdated Sales Silos with Manufacturing Cloud

May 31, 2022

a close up of thin metal sheets that make up the side of an unknown machine. The metal reflects blue and orange light.

Eliminate Revenue Leaks and Improve Contracting Efficiency with Digitalized Repricing

April 28, 2022

Three college-aged students, a girl and two boys, walking up beautiful concrete staircase wearing casual clothing

Need to Boost Enrollments? Achieve Applicant Loyalty with Personalized Journey Mapping

April 22, 2022

Warehouse image full of stacks of light brown sheet lumber

Do More with Less: Materials Manufacturers Face New Challenges Amid Covid-Boosted Demand and Constrained Supply Chains

April 21, 2022

An upshot of a glass skyscraper with its windows open

Creating a Quantifiable Business Case to Justify a CRM Transformation

March 9, 2022

Financial institution roman infrastructure

The Agile Era of Digital Transformation: Capitalizing on Innovation While Mitigating Risks in Financial Services

March 2, 2022

A college-age female student holding a book and wearing a backpack

A 2022 View: Educators face tougher competition – and higher student expectations during recruitment

February 17, 2022

a purple silhouette of students on a hill throwing their graduation caps into the air

An Educator’s Guide to Journey Mapping in 2022

December 15, 2021

a close-up of a pile of black rubber car tires

Quality: The Key to Long Term Success

October 16, 2020


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Combating the Enrollment Decline in Higher Education

July 12, 2021


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5 Leading
About Bank
Transformation cover

5 Leading
About Bank

September 21, 2023

Introducing the Quote-to-Bind Accelerator cover

Introducing the Quote-to-Bind Accelerator

September 11, 2023

Introducing the Broker Desktop Accelerator cover

Introducing the Broker Desktop Accelerator

September 11, 2023

Deposit Account Opening (DAO) Built for Salesforce

Deposit Account Opening (DAO) Built for Salesforce

May 24, 2023

Bid Boss Accelerator

Bid Boss Accelerator

March 17, 2023

Circle and bar charts

The Omnichannel Imperative

November 26, 2022

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